What is IT Support?

Image of IT Support

21 January 2022

Maintaining your business’s IT systems on your own watch is a huge ask. Even if you have the know-how, the time (and money) investment required can seriously get in the way of your day-to-day operations.

As experienced providers of IT support in Nottingham, we’re offering a fully-managed, all-inclusive, unlimited service to aid your business. Our expert team of IT engineers are on hand to proactively monitor your business’s IT infrastructure and resolve any issues before they manifest into critical problems.

This IT support package is entirely flexible. We support small start-up businesses, large enterprises, and everything in between. Whether it’s supporting your existing team, or completely outsourcing your IT, we can provide a package that’s right for you.

Bubble Remote

Our Bubble Remote solution offers a flexible and cost-effective approach to managing your IT infrastructure. Aimed at small to medium-sized organisations our Bubble Remote solution allows you to focus on your business and leave the IT to us, simply give us a call and we will remotely connect and fix any issues you may be experiencing.

Our Bubble Remote plan is aimed at entry-level organisations requiring just telephone, email and remote support and utilising our Bubble Tech engineers on a pay as you go (Bubble Response) basis as and when needed.

  • Unlimited telephone support (business hours)
  • Unlimited email support (business hours)
  • Unlimited remote support. (business hours)
  • Discounted hourly rates for engineer visits
  • Peace of mind knowing you can rely on us to resolve your IT issues
  • Free site survey

Bubble Plus

Our Bubble Plus package is designed for companies that require considerable IT managed support enabling them to concentrate on running their business with minimal disruption to their IT services but who do not have their own internal IT resource.

Bubble Plus offers you all the benefits of our Bubble Remote solution with the added bonus of knowing that a Bubble Tech engineer can be called upon to visit your premises and assist you with any IT complications that you may encounter.

  • Unlimited telephone support (business hours)
  • Unlimited email support (business hours)
  • Unlimited remote support (business hours)
  • Includes unlimited on-site support (business hours)
  • 24/7 monitoring. Reduce downtime by pro-actively monitoring networks and identifying potential issues before they become a problem
  • Free site survey

IT Support FAQs

What services do your IT solutions include?

At Bubble IT our IT support services include IT Consultancy, Server Installations, Remote Working Solutions, Structured Cabling, IT Security, Cybersecurity, Broadband, Backup Solutions, Cloud Computing, Cloud Hosting, Cloud Email Security, Cloud Backup, website design and hosting.

What makes us different?

When you choose Bubble IT, we really do provide the full package for all of your IT, computer and technology needs and wants, for more information give our team a call today.

Why choose Bubble IT for IT support?

At Bubble IT as well as having a wealth of experience, our IT technicians are also highly qualified and have supported a number of business’ IT needs locally and across the UK. With this in mind, we have gained a fantastic reputation over the years and are known for our bespoke IT solutions that are perfect for a range of businesses and organisations.

Why do I need IT support?

You may not need IT Support, but in most cases, it will make your life easier, and save money. Especially if you have over 5 employees. Imagine if your broadband in the office was to drop, and it takes 3 days to get it back up and running. And you have 10 members of staff unable to work. This will have a substantial impact and cost on your business. If you were to have support with us, we could come out the same day and set you up with a 3G or 4G temporarily internet connection. Allowing your business and staff to carry on working.

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