Beeston Dental Practice

About Beeston Dental Practice  

Led by Mr Christopher Navarro, Beeston Dental Practice offers a range of high-quality dental services in a calm, caring, and professional atmosphere. The clinical expertise of dentists is reliant on an internal network of advanced technology, which enables them to deliver continued excellence to their customers. 

The Challenge 

We first started working with the practice eight years ago. Prior to that, the staff had been having problems with slow systems and network connectivity, causing ongoing disruptions to the services they were providing.   

They approached us and asked if we could lend a hand. We carried out a free onsite audit and quickly uncovered the three main problem areas that needed attention – network cabling, network switch upgrade, and segmented network connectivity.   

Our speed tests revealed that some parts of the network were running at 100Mbps, while others were running at 1000Mbps. Among other issues, this inconsistency across the network was causing major disruption to internal communications. 

The Solution 

To solve the network issues, we replaced parts of the network with the correct cabling type and installed a high-speed gigabit network switch to centralise all network communication. This work was carried out over the weekend to ensure ZERO downtime for the surgery.

Something else we could help them with was the scaling and growth of their business. To that end, we installed a brand-new Windows server design, implementing an active directory domain complete with security groups and a hosted email service. This would seamlessly accommodate any expansions made to the practice.

The Result 

As a result of the cabling upgrades, the practice was granted consistently high network speeds across the board. Communication was improved, file access times were shortened, and data transfer speeds were increased – all of which helped to significantly improve the productivity of the practice. This subsequently resulted in reduced waiting times for the patients, and of course, much happier staff members.

Access to the new Windows domain further promoted this rise in productivity for the practice. With an in-house server now hosting all of their email and cloud access, they were in a prime position to continue with the growth of their practice.