IT Support Packages
Take a look at our IT Support packages…
Here at Bubble IT, we like to keep things simple and clear, which includes NOT bombarding you with complicated IT Support packages, options and conditions.
Outlined below are our support packages designed to scale with your business:
Bubble Remote
Our Bubble Remote solution offers a flexible and cost-effective approach to managing your IT infrastructure. Aimed at small to medium-sized organisations our Bubble Remote solution allows you to focus on your business and leave the IT to us, simply give us a call and we will remotely connect and fix any issues you may be experiencing.
Our Bubble Remote plan is aimed at entry-level organisations requiring just telephone, email and remote support and utilising our Bubble Tech engineers on a pay as you go (Bubble Response) basis as and when needed.
- Unlimited telephone support (business hours)
- Unlimited email support (business hours)
- Unlimited remote support. (business hours)
- Discounted hourly rates for engineer visits
- Peace of mind knowing you can rely on us to resolve your IT issues
- Free site survey
Bubble Plus
Our Bubble Plus package is designed for companies that require considerable IT managed support enabling them to concentrate on running their business with minimal disruption to their IT services but who do not have their own internal IT resource.
Bubble Plus offers you all the benefits of our Bubble Remote solution with the added bonus of knowing that a Bubble Tech engineer can be called upon to visit your premises and assist you with any IT complications that you may encounter.
- Unlimited telephone support (business hours)
- Unlimited email support (business hours)
- Unlimited remote support (business hours)
- Includes unlimited on-site support (business hours)
- 24/7 monitoring. Reduce downtime by pro-actively monitoring networks and identifying potential issues before they become a problem
- Free site survey
Bubble Response
Our Bubble Response plan offers you a flexible support service tailored to suit your exact requirements. With the Bubble Response plan you have the option of utilising our professional services through either remote support or via a on-site Bubble Tech engineer.
A remote support session with one of our qualified engineers is usually sufficient to resolve most software complications. Our Bubble Tech engineer service is usually suited in situations where you have a hardware problem or where a remote support session would not be suitable.
Pick the solution which is right for your needs, or if you are unsure give us a call on 0115 922 4749 and we will be more than happy to assist.
- Flexible support to suit your needs
- Let our Bubble Tech engineers resolve your problem while you go and have a coffee
- Impressive response & fix times
- Unlimited reach, as long as you have an internet connection we can assist
Bubble Tech Engineer
- Quickly diagnose and repair hardware complications
- No contract commitment, you simply pay-as-you-go
- Dedicated on-site support
Upgrade your IT Support today
Get in touch today. or Call us on 0115 922 4749
Unlimited remote support
If your computer is broken, or not responding, or making funny noises, or doing ANYTHING that you know it shouldn’t, we are on hand to help.
Unlimited remote support means unlimited. We can fix your computer at any time. Rest easy knowing that our IT support package can keep your business running smoothly.
Server and network monitoring
Practically all businesses nowadays are reliant on strong online networks and reliable servers. The second a server goes down, trade is immediately affected.
With our proactive IT support, however, this will no longer be the case. Our server and network monitoring service will ensure that you don’t have to suffer prolonged periods of downtime. By proactively fixing your server and networks issues before they face critical failure, we will ensure that your business remains connected.
Taking calls from 3rd parties
When technical issues arise with bespoke applications, accounting applications, or your broadband lines, it can be a frustrating and time-consuming process to acquire a solution.
Your time is valuable, and you don’t want to spend hours on the phone with third-party providers – so we’ll do it for you.
As part of our IT support package, we will liaise with providers on your behalf, freeing up your time and energy. Rest assured that we will arrange prompt fixes for all your third-party applications.
On-site visits
Though many issues can be solved remotely, we fully understand that sometimes it requires the manual touch of an IT engineer to get the job done.
Our friendly, professional engineers will be ready to visit you on-site to fix your IT whenever necessary.
Ongoing support and advice
As an expert in your field, you know what it takes to run a successful enterprise. Most things you can control – but IT maintenance is one of those necessities that often seems to make things harder than they should be.
Our IT support package is backed not just by experience, but also by our dedication to this ever-growing, ever-changing industry. We have the knowledge to ensure that you’re heading in the best possible direction towards the future.
IT Support
As a result of this comprehensive IT support, you’ll no longer have to deal with the frustrations of navigating and maintaining your business’s technical health.
Instead, you can relax knowing it’s all being taken care of.
Ultimately, our goal is to save you money and give you the time to spend on your core operations.
With this package of IT support for businesses in Nottingham, you can do just that.
Here’s what people are saying
Bought a replacement fan and they installed the new laptop fan free-of-charge, as well as done some maintenance, was able to take the repaired laptop back on the same day.
Daniel was very informative and helpful. Would highly recommend. Excellent service!
I'd bought a new battery but had utterly failed to get two of the more stubborn screws out of the laptop case, damaging them in the process.
They sorted it immediately while I watched - I obviously need to order my screwdrivers from the same place they do. Only charged me £10.
Cannot recommend enough, unbelievable service.
Printer has been installed and now working perfectly
Excellent job!
I would fully 100% recommend BubbleIT to anyone for everything they've done for me, It's rare to have a good company like this.
